Frequently asked questions and answers
Where exactly are you located?
Hazelgrove is located in Inverfarigaig, midway down the quiet south side of Loch Ness on the B852. The city of Inverness is only 16 miles away.
Where is the nearest airport or train/bus stations?
Inverness is the nearest airport, only 45 minutes drive from Hazelgrove. There are flights from across the UK so wherever you are based, flying is now an easy option to reach the Highlands. If you don't wish to fly, the nearest train and bus stations are in the city of Inverness.
Do you allow pets at Hazelgrove?
Hazelgrove is a really pet friendly cottage so we allow up to 4 pets, free of charge. There is a large secure garden and paths up to Farigaig forest start only 20 metres from Hazelgrove so no need to walk on the road.
How many rooms do you have and how many people can you accommodate?
We offer flexible accommodation for 4 persons. We have two double bedrooms and one single bedroom. Normally our two double rooms are available to let but if you are a family with two children, we can offer the two double bedrooms and the single bedroom. One of the double bedrooms has a king size bed while the other has a double bed.
Do you cater for people with disabilities?
All facilities at Hazelgrove are on the ground floor so you do not have to worry about any steps or stairs when you are inside the cottage. The path from the parking area to the front door is on a slope and there are also some steps which you would have to climb to reach the front door so we are afraid that the cottage is not suitable for those confined wholly to a wheelchair.
Do you have a shower or a bath tub?
The large bathroom has both a bath tub and a separate shower. There is also a heated towel rail in the bathroom
Can we book the cottage for just a few days or for a long weekend?
We offer short breaks, with a minimum stay of 3 nights from November to March (excluding Christmas and New Year). From April to October the cottage is let on a weekly basis (7 days) from Saturday to Saturday.
What time can we check in?
You are welcome to check in any time after 4.00 p.m. on the Saturday of your arrival.
When do we have to check out?
We request that you check out by 10.00 a.m. on the Saturday of departure.
How late can we arrive?
If you have a long journey to get here we understand that you may arrive later in the evening but don't worry, you will still have access to the cottage as we will tell you where you can find a key to let yourself in.
Is there free off-road parking?
Yes, we have plenty of free off-road parking. When you first arrive, just park to the right of the cottage in front of the Hazelgrove sign
Are you within walking distance of a pub?
I'm afraid that if you like to go to the pub each evening and you don't want to drive, then Hazelgrove is probably not for you. The closest pub/hotel is 2 miles from Hazelgrove in the village of Foyers - a great walk during the long summer evenings but really out of the question in a rural area during the winter months.
If we don't want to eat at Hazelgrove in the evening, are there good restaurants nearby?
Yes, although the nearest restaurants and cafe are in Foyers, 2 miles from Hazelgrove. Alternatively you can eat at Dores, Inverness or Fort Augustus. There is lots of information on this website and in the cottage to help you make your choice.
Hazelgrove is in a rural location - where can I get petrol?
The nearest petrol stations are either in Inverness or Fort Augustus - both of while are 17 miles from Hazelgrove Cottage.
Is there enough to do at Hazelgrove to stay for two weeks?
Absolutely! Many guests who come for only a week are disappointed to have to move on because they realise that there is so much more to see in the area. There is easily enough for you to stay for two weeks. Have a look at our "A walk on the wildside", "South Loch Ness Trail", "What to see and do" and Outdoor activities galore" pages to get an idea of where you can explore from Hazelgrove. We also have a comprehensive collection of great walks and maps for you and we are happy to suggest tailor made itineraries to make sure you make the best use of your time in the area.
We are staying for a week but want to leave on Friday rather than Saturday - is this OK?
Of course - we appreciate that you may have a long drive home and might want to do this over two days. If you do wish to leave on Friday, it would be appreciated if you would let us know.
Is it safe to let the dogs out in the garden unsupervised?
Certainly. The garden is secure for your pet(s) to enjoy the space offered
Can I have a discount?
All discounts are indicated in our "Special offers" section which we put on our website at specific times of the year. No other discounts are available. Not only would this be unfair to guests booking at regular prices and well in advance, but our standard prices are already very reasonable.
What do the Stars and Green Tourism award mean? Who inspects you?
In Scotland we have an excellent organisation which offers independent inspections of all types of accommodation. VisitScotland assesses the quality and awards an appropriate grading. Self Catering establishments are awarded 1 - 5 stars. Although there is no legal requirement to be inspected we firmly believe in the grading scheme as we feel that it helps visitors to choose quality accommodation. Hazelgrove has received a 4 Star rating (Excellent) from VisitScotland as well as a "Gold Award" from the Green Tourism Business Scheme which recognises our commitment to minimising the impact our business has on the environment.
And finally........
Have you seen the Monster??
Well, that would be telling!
|